In the present times, convergence is the buzz word which has been doing the rounds of industry and users alike˳ All sectors of the industry from finance to telecommunications to hospitality has been tattooed by it˳ Simply put convergence is the coming together of different theories and phenomena on a common platform to achieve better and efficient results˳ VoIP is one such product of convergence˳ It combines voice, data and video all over a common ground namely the Internet thereby giving cost effective and efficient solution to its users˳
Keeping its host of benefits in mind many business organisations have started deploying the VoIP call termination service˳ Business solution VoIP is advantageous for corporates, contact centers and Internet service providers (ISP’s)˳
Corporates can easily integrate their existing traditional mode of communication to work in tandem with VoIP solution for achieving higher efficiency and productivity˳ Seamless connectivity of all the branches of their organisation is another major benefit that business houses will get to savor with voice over IP solution˳
Contact centers have started opening in large numbers in countries where there is availability of reasonable man power˳ They help to provide customer and technical support service to their customers˳ VoIP business solutions can help a contact center to greatly cut down their initial capital input by providing a complete one stop package to handle all their telephony requirements˳ Toll free numbers which are a prime requirement for them is also a part of the virtual business solution package˳
Additionally, with the help of voice over IP solution, a contact center can get DID numbers˳ So, their clients would be calling on the local number and paying for a local while the call would actually be connected to some other country˳
Global business solutions or VoIP business solutions helps an Internet Phone service provider to make the most from his existing client age˳ For instance, the ISP can preset his broadband service with VoIP call service and offer a bundle up service to the his client age˳ Not only will you be able to lure more clients but you will also be able to increase your product line˳ Customers are looking for ease of payment and by taking the service from a trusted provider they get this additional benefit of paying for two services through a single bill˳
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