Every company makes use of certain communication system to get connected to his employees˳ Communication is an integral part of any business˳ Thus, various companies use direct inward dial number to reduce the cost of calls˳ This is a telecommunication services offered by telephone companies to all those subscribers who operate private branch exchange system˳
These direct inward dial services provide every employee their own toll-free number˳ Like in case of a company if a client wants to talk to an employer, he directly gets connected to that particular employer instead of a receptionist diverting a call to that particular employer˳
The benefits of having a direct inward dial number-
-A direct inward dial number is easy to get and it saves lots of money as one need not purchase multiple connections and multiple telephones˳ In fact, for managing these telephones, there is a requirement of an attendant to look after incoming or outgoing calls˳ All these lead of reduction in cost˳
– It saves a lot of time as one receives the calls directly without any intervention of a mediator˳ This is the actual benefit of having a direct inward dial number˳
-Higher costumer appreciation- costumer feels that they are provided with better services when they are able to make direct contact with the desired person without intervention of a mediator thus saving time and efforts˳ This is most comforting for a costumer to talk to an employee directly˳
-Communication becomes effective as no calls go unattended˳ In fact, one does not need an in-house PBX for every connection˳ Thus, this makes the work even easier˳
-One can manage communication with ease and communication remains efficient throughout the process˳
-Cost effective as it is cheaper than normal phone calls˳ Once registered everything is free which includes installation as well˳
-Direct inward dial number allows easy access to its services˳ They provide the users with a page which provides all the necessary details for managing the account˳
– Customisation is considered another best and desired feature˳ Through this option one has the option of entering the last 4 digits of his choice˳ If already chosen, then few other options are displayed˳ And the user is supposed to choose from those numbers displayed˳
-Easy implementation-
One need not to give a second thought prior to the implementation of a direct inward dial number as it is easy to implement these services˳ One just needs to fill the online form and payment details to avail the facilities˳
-Easy cancellation-
Like implementation, cancellation is also really easy˳ These services are provided on a monthly basis˳ As soon as one wants to opt out he/she just need to notify˳ If he/she didn’t recharge, his subscription will get expired˳
These services are best as they provide many SIP trunk likes to get connected with the PBX˳ As mentioned earlier, no calls go unanswered as for convenience; these calls are forwarded to a mobile phone as well˳ One has to even choose a call forwarding setting for allowing call forwarding˳
In fact, for emergency services the newer dial inward dial number is available which get setup within 5 minutes˳
Source by https://ezinearticles˳com/?Advantages-Of-Having-A-Direct-Inward-Dial-Number&id=9704340
