As the Tet holiday approaches, maintaining household appliances not only ensures their optimal performance but also promotes health and well-being for families. Panasonic’s “Health Gifts, Wrapped with Care” program has achieved this and more.
Comprehensive Customer Care Journey
Panasonic’s annual customer care program runs from November 25, 2024 to January 12, 2025, attracting significant attention from the community. With its meaningful message, Panasonic has gifted over 3,000 free maintenance packages nationwide, providing high-quality service experiences to thousands of customers.
Over 3,000 free maintenance packages for home appliances have been delivered to customers across the country (Photo: Panasonic).
Customer satisfaction after using the service reached over 90%, clearly demonstrating the brand’s reputation and service quality. Beyond just servicing equipment, Panasonic fosters meaningful connections between technicians and customers in major cities like Hanoi, Ho Chi Minh City, and Da Nang.
Mr. Nguyễn Trọng Bằng, a long-time technician with the program, shared: “Maintaining devices is not just a job; it brings joy and meaning to my life.”
Spreading Green Living Messages
Maintenance visits go beyond cleaning devices, contributing to the promotion of green living and a sustainable future. Panasonic provides detailed advice on proper usage and maintenance to customers. For example:
- Cleaning refrigerator compartments: This helps preserve food better and reduces industrial waste.
- Regular washing machine drum cleaning: Ensures optimal cleaning performance and extends machine lifespan.
Regularly maintained devices contribute to reducing environmental pollution (Photo: Panasonic).
These small actions not only ensure stable device operation but also help protect the environment, a crucial step towards a greener lifestyle.
Inspiring Stories from Customers
The program has left a positive impact on many customers. Mrs. Lê Thị Chè (Đống Đa, Hanoi), a long-time Panasonic customer, shared: “My air conditioner was dusty after prolonged use, cooling poorly and consuming more electricity. Thanks to Panasonic’s thorough maintenance process, the device now operates smoothly, providing fresh air.”
Properly cleaned and maintained devices ensure they are hygienic and operate smoothly (Photo: Panasonic).
Similarly, Mr. Nguyễn Ngọc Anh (Đống Đa, Hanoi) expressed his satisfaction with the maintenance of his refrigerator and washing machine, praising the technicians’ dedication.
Commitment to the Community
Panasonic goes beyond products and services by investing in social responsibility initiatives. The brand has planted one million trees, implemented sustainable projects, and organized notable educational programs.
Conclusion
Panasonic’s “Health Gifts, Wrapped with Care” program has not only provided tangible value to customers but also contributed to building a healthier, greener community. Stay tuned and support Panasonic in its upcoming meaningful journeys!
Source: Dantri.com.vn
